Privacy Policy

Privacy Policy

At CrazyFox Casino, we are committed to protecting your personal data and ensuring that it is kept confidential.

Information Collection

We collect information from you when you register on our website or mobile application, including:

• Your name and surname
• Date of birth
• Contact details (email address, phone number)
• Payment information (bank account details, credit/debit card numbers)

This data may be collected through various means, such as:

• Mandatory registration forms
• Cookie-based tracking for marketing purposes

Cookie Policy

We use cookies to improve your user experience and tailor our services to meet your needs. Cookies are small text files stored on your device that help us remember your preferences.

Most browsers allow you to manage cookie settings through their built-in functionality. If you want to restrict or block cookies, please refer to the instructions provided by your browser manufacturer.

Data Storage

We store your personal data securely on our servers and may also share it with our trusted partners and affiliates for marketing purposes.

Your payment information is stored in an encrypted format to ensure its security during online transactions. However, we cannot guarantee that all parties will maintain the highest standards of security measures.

Right to Access

You have the right to access your personal data held by us at any time. You can request this through our website or mobile application under "My Account" section. If you need assistance with accessing your account, please contact our support team for assistance.

Please note that we may ask for identification before granting access to your account details.

Right to Erasure

You also have the right to erasure of your personal data at any time. This means that all stored information about you will be permanently deleted from our database.

To exercise this right, please contact our support team who will assist with the removal process within 30 days of receiving your request.

Changes to Privacy Policy

We reserve the right to modify or update this privacy policy without prior notice.

It is essential to check this page regularly for changes that may affect you. If we make significant alterations, a notification will be sent via email or push notifications.

Data Protection Officer (DPO)

Our DPO can be reached at [insert contact information]. We encourage all data-related inquiries and concerns through our designated DPO channel.

How We Use Your Data

We use your personal data for the following purposes:

• To provide you with access to our services
• To manage accounts, transactions, and bonuses
• For marketing and advertising campaigns (including email promotions)
• For customer support

Transfer of Personal Data Abroad

In some cases, we may transfer your personal data outside of Europe. This is done in accordance with international standards for cross-border transfers.

Please note that these countries or territories might have less stringent regulations regarding personal data protection than the ones applicable in the European Union.

Data Transfer to Third Parties

We do not share any information about our customers with third parties without their express permission.

However, there are situations where sharing is necessary:

• As required by law
• To prevent fraud and money laundering
• For the purposes of auditing or business operations

In these cases, we will ensure that your data is used in accordance with local regulations.

How We Protect Your Data

We maintain the highest standards to protect against unauthorized access. We have implemented a comprehensive set-up of:

• Encryption for online transactions and storing sensitive information
• Firewalls and intrusion prevention systems to prevent hacking attempts
• Regular security audits by external experts

However, no system is entirely secure.

Responsible Gaming Measures

We prioritize player welfare above all else. In this spirit, we offer various tools designed specifically for players who might have an unhealthy obsession or addiction:

• Time-based limits on deposits and bets
• Self-exclusion from our services (up to 6 months)
• Reality checks reminding you of the amount spent

Changes in Legal Requirements

If new laws come into effect that contradict our current policies, we will revise this privacy policy accordingly.

This change may also affect other areas of CrazyFox Casino, and any necessary updates or warnings will be communicated through regular notifications on-site as well as via email.

Please ensure you remain vigilant by frequently reviewing changes to stay informed about the personal data used when interacting with us.